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Shipping
All orders any size ship ground for 8.00 inside the Continental United States. Buyers outside the Continental United States must call for freight quotes. If you need an express shipment please call for a freight quote. All orders ship via UPS, FedEx, or Common Carrier (Semi). All orders ship within one to two business days from the day the order is placed. You can expect to see your order within 1-6 business days after it has shipped. Freight under any circumstance is non refundable.
Returns
All returns require approval. You must call our customer service dept at 1-800-648-8046, or e-mail them at sales@flooringinstallertools.com to receive a Return Authorization (RA) number. We have the right to refuse any return without prior approval. We will only except returns within 30 days of the date you receive your merchandise. All returns are subject to a 25% restocking fee. We do not accept returns on Recess-ItTM. On returns we do not credit back freight. Items must be returned in new condition in original packaging, and with all manuals or paper work that was included with the merchandise.
Claims
Any claim for damage, short shipment, misdelivery or defects of the products must be specified by contacting our customer service dept by phone or e-mail. Damages must also be specified in writing with the shipper on the delivery slip. All claims must be made by the buyer at the time of delivery.
Flooringinstallertools.com is a division of M&M Flooring Distributors, LLC
Flooringinstallertools.com
2742 Progress Rd.
Madison, WI 53716
1-800-648-8046
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